iSON Xperiences is a premier, global, end-to-end CX management company with a dominant presence in Africa, India, Europe and the Middle East. Ranked among the top global CXM leaders in EMEA, we offer a unique blend of humanism and digital, tailored to our clients’ requirements.
Quality and excellence at scale
Headquartered in Dubai, UAE with presence across 22 countries and 36 delivery sites, our team of 18 000 employees, with customer centric mindsets, serve 500 million customers in 40+ languages, delivering our offshore, nearshore, smartshore and onshore offerings.
Our Digital Transformation unit is resolute in seeking out the next that is best, designing cutting-edge digitized contact centres. iSON Xperiences’ omnichannel CXM, AI and BPO methodologies and experience are transforming the way our clients do business.
Committed to bespoke CX solutions, innovation, customer delight and cost consciousness, we are reshaping KPI driven customer experiences whilst creating meaning and purpose for the people who serve us.
What matters most to our clients, matters most to us.
iSON Xperiences is passionate about delivering service excellence and great customer experience.
We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.
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