CHIEF OPERATIONS OFFICER at monyglob | Apply June 2025

CHIEF OPERATIONS OFFICER

Are you a strategic leader with a passion for operational excellence in the fast-paced world of fintech? Join us specializing in instant money transfers and foreign exchange solutions across global markets.

As Chief Operations Officer, you will be at the forefront of driving our operational efficiency. You will lead a high-performing team, oversee cross-border transaction processing and ensure regulatory compliance.

Key Responsibilities:

• Lead and optimize end-to-end operations for money transfer.

• Drive continuous improvement in transaction processing.

• Oversee operational procedures in collaboration with compliance terms.

• Manage operational risk, ensure adherence to financial regulations and licensing requirements.

• Implement systems and processes to support growth across markets.

• Partner with product and tech teams to streamline customer and agent experiences.

• Monitor and provide insights and reporting to senior leadership.

• Mentor and develop a team of operations professionals across regions.

Requirements:

• Proven 15+ years of experience in operations leadership within financial services.

• Bachelor’s Degree in Finance, Economics, Business Administration or a related field, Master’s degree is an added advantage.

• Strong understanding of cross-border payments and regulatory frameworks.

• Exceptional leadership and stakeholder management skills.

• Experience scaling operations in a high-growth environment.

• Familiarity with digital platforms and automation tools is a plus.