Ecosystem Manager, Travel & Entertainment at NCBA Group – July 2025

Job Purpose Statement

LOOP is the flagship product that anchors the LOOP DFS strategy. LOOP is anchored on platform strategy that could scale throughout Africa and be a mobile-based payment and financial services platform connecting consumers and merchants. The platform offers a variety of services, such as mobile money transfers, bill payments, P2P lending, and digital wallets for merchants to receive payments.

The platform leverages the growing use of mobile phones and the increasing demand for financial services in Africa to attract and retain customers. To further scale the platform, LOOP DFS will partner with established financial institutions, mobile network operators, and other relevant companies to offer a comprehensive suite of financial services.

Additionally, the platform will use data analytics to better understand customer needs and tailor its offerings to meet those needs. By building a strong network of consumers and merchants, the platform will also provide valuable insights into spending patterns and purchasing behavior, allowing merchants to make informed decisions about their businesses.

The Ecosystem Manager is responsible for the implementation of new commercial models and value propositions for the relevant Ecosystems. They will be responsible for executing partnership strategies developed by the Head of Ecosystem Development and go-to-market strategies for the ecosystem. The Ecosystem manager will perform analysis of the ecosystem using the platform canvas and unpacking business models within the ecosystem that will inform strategy development.

The role holder will be responsible for performance tracking of the ecosystem and will also pursue opportunities for further business development within the ecosystem.The role holder is responsible for revenue growth and must implement a framework for monetization and commercialization strategies towards achievement of this objective. A strong commercial acumen and the ability to use imagination and new ideas to derive solutions is key to success in this role.

Job Specifications

Academic qualifications:

• A University degree (Second Class Upper or Equivalent), in Business majoring in Management, Marketing, Economics, Statistics, Finance or Administration.

Professional training:

• A relevant professional qualification in marketing would be an advantage.
• Proficiency in the use of MS Office – PowerPoint, Excel, Word, MS Project etc.

Desired work experience: 

• Minimum 4 years of work experience in a financial services environment handling Marketing or Business Development responsibilities.