Job ID: 101840
Country: Tanzania, United Republic of
Professional Area: Human Resources
Contract Type: Permanent
Professional Level: Experienced
Location: Dar es Salaam, TZ

About JTI

At JTI we celebrate differences, and everyone truly belongs. With 46,000 employees worldwide, we continuously build unique success stories together. In fact, 83% of our employees report being happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

Learn more: jti.com

Role: Employee Relations Associate

What is this role about?

The Employee Relations Associate will focus on fostering constructive and cooperative relationships between the company and its workforce, ensuring compliance with labor legislation, managing union interactions, and maintaining workplace policies.

What will you do?

Facilitate internal disciplinary hearings in line with company policies and procedures
Represent the company in labor court and provide effective defense
Assist in developing and maintaining Collective Bargaining Agreements with unions
Ensure accurate and up-to-date employee records (personal files & SAPHR)
Develop, maintain, and enforce industrial relations policies while advising line managers for consistency
Lead initiatives to design and implement employee engagement strategies to improve workplace culture
Perform other duties as assigned by management

What are we looking for?

University degree in Law plus a Post Graduate Diploma in Legal Practice or LL.M. (or equivalent)
Minimum of 3 years’ experience in industrial relations
Proficiency in English and Swahili (written & spoken)
Strong communication, negotiation, and interpersonal skills
In-depth knowledge of Tanzanian labor laws
Proven experience in facilitating disciplinary hearings, representing at the CMA, and handling Collective Bargaining Agreements

Next Steps in Recruitment

If selected, expect the following process within 1–3 weeks after job posting closure:

Phone screening with Talent Advisor
Assessment tests
Interviews
Offer

(Each step is eliminatory and may vary depending on role type.)

Diversity & Inclusion at JTI

We are committed to creating a diverse and inclusive workplace. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you require specific support, alternative formats, or access requirements, please inform us.