Position: Fraud Analyst
Organization: Sun King
Location: Dodoma, Tanzania
Job Type: Full-time

About the Role

The Fraud Analyst will be a key member of Sun King’s Corporate Risk team, responsible for monitoring, investigating, and mitigating fraud within the Pay-As-You-Go (PAYG) business. This role requires proactive engagement with cross-functional teams, ensuring the integrity of credit systems, and safeguarding the business against fraudulent activities.

Key Responsibilities

Conduct Investigations:

Investigate fraud-related activities such as product hacking, tampering, identity theft, impersonation, and online scams.
Gather evidence and review information to facilitate resolution of cases.

Work with Law Enforcement:

Collaborate with relevant agencies to address and resolve fraud or tampering incidents.

Fraud Prevention Initiatives:

Design and implement measures to mitigate fraud risks and recover associated losses.

Case Management:

Manage and prioritize a diverse caseload, ensuring timely resolution and effective outcomes.

Engagement with Teams:

Work closely with field teams and call centers to identify and track fraudulent cases to closure.

Legal Representation:

Represent Sun King as a witness in legal proceedings related to field-based fraud cases when required.

Reporting:

Prepare and submit regular reports on fraud activities, escalating critical issues for immediate action.

Staff Training & Awareness:

Educate employees on fraud risks, impacts, and preventive measures.

Qualifications & Experience

Bachelor’s degree in Criminology, Finance, or a related field. Certification in fraud examination (e.g., CFE) is an advantage.
2–3 years of experience in fraud detection, risk analysis, or investigations, preferably in financial services, microfinance, or consumer lending.
Strong analytical skills with proficiency in data analysis tools (Excel, SQL) and familiarity with fraud detection tools.
In-depth knowledge of fraud schemes, trends, and techniques in microfinance or consumer credit sectors.
Proven ability to investigate, analyze evidence, and prepare actionable reports.

Skills & Competencies

Excellent attention to detail and problem-solving skills.
Strong communication and interpersonal skills for effective cross-functional collaboration.
High integrity, ethical standards, and confidentiality.
Ability to work independently and prioritize tasks effectively.
Fluency in English.

What Sun King Offers

Professional growth opportunities in a rapidly expanding, high-impact sector.
Exposure to a collaborative, global work culture.
Tailored leadership and management development through the Sun King Center for Leadership.
Engagement in transformative off-grid energy solutions across solar, clean cooking, and other initiatives.

Why It’s Important

Protects Revenue: Prevents losses from unpaid accounts or stolen devices.
Maintains Customer Trust: Ensures fair and transparent operations.
Supports Business Growth: By minimizing financial and operational risks, the company can scale safely.

In short, a Fraud Analyst at Sun King acts as a guardian of the company’s PAYG solar ecosystem, ensuring that both customers and company assets are protected from fraud while helping the business operate efficiently.

About Sun King

Sun King is the world’s leading off-grid solar energy company, providing energy access for 1.8 billion people without affordable grid electricity. Operating in 12 countries, Sun King employs 2,800 staff and has connected over 20 million homes to solar power. The company enables low-income households to own solar products via PAYG financing, providing sustainable energy while reducing reliance on polluting fuels.