Multiple Jobs at Morsan HR Consulting – July 2025

Our client is seeking a Social Media Manager Associate to support the planning, execution, and day-to-day management of digital content across various social media platforms. The successful candidate will be responsible for ensuring a consistent and engaging brand presence online, monitoring interactions with the audience, and providing meaningful support to the marketing and creative teams. This role is best suited for a detail-oriented, tech-savvy individual who thrives in a fast-paced digital environment and has a genuine interest in brand storytelling and online engagement.

Key Responsibilities

Content Scheduling & Publishing:

• Manage the daily posting of approved content across all brand social media platforms (Instagram, Facebook, TikTok, X), using tools like Meta Business Suite, Later, or Buffer.

Content Calendar Management:

• Develop and maintain a monthly content calendar in coordination with marketing campaigns, product launches, seasonal events, and promotions to ensure timely and aligned communication.

Community Engagement:

• Actively monitor, respond to, and engage with followers’ comments, messages, mentions, and tags across all platforms, in a tone that aligns with the brand’s identity.

Trend Research & Insights:

• Conduct ongoing research on digital trends, platform algorithm updates, emerging hashtags, and relevant conversations to identify engagement opportunities.

Performance Tracking & Reporting:

• Track key performance metrics (engagement, reach, impressions, follower growth, saves, shares, etc.) and compile weekly reports with actionable insights and recommendations.

Collaboration with Creative Teams:

• Liaise with graphic designers, videographers, and content creators to ensure that all visual and written content is brand-aligned, optimized for each platform, and ready for publishing.
• Caption Writing & Proofing: Write, edit, and proofread captions to ensure they are grammatically correct, compelling, and consistent with the brand tone and style guide.
• Customer Feedback Escalation: Identify and escalate online customer concerns, complaints, or inquiries to the appropriate internal departments for swift resolution, ensuring proper tracking and closure.
• Campaign Execution Support: Provide logistical and administrative support in the execution of digital marketing campaigns, influencer collaborations, giveaways, and sponsored promotions.
• Asset Management: -Maintain an organized archive of all digital content including approved visuals, videos, user-generated content, and campaign assets for easy access and reference.
• Platform Optimization:- Ensure all posted content adheres to platform-specific requirements including video ratios, caption length, thumbnail placement, hashtags, and tagging for maximum visibility.
• Quality Assurance:-Conduct regular reviews of live content and competitor pages to ensure quality standards are maintained and that the brand remains relevant and competitive.
• Cross-Functional Communication:- Work closely with the marketing, customer service, and product teams to stay informed of business priorities and ensure social media communication is aligned with overall objectives.

Qualifications and Experience

• Bachelor’s degree in Marketing, Communication, Media Studies, Public Relations, or a related field from a recognized institution.
• Minimum of 2 years’ experience in social media coordination, digital marketing, or content support.
• Strong command of platforms including Instagram, Facebook, TikTok, X (formerly Twitter), and LinkedIn.
• Proficient in tools such as Meta Business Suite, Canva, CapCut, InShot, or similar design and editing software.
• Excellent writing and grammar skills in English (fluency in Kiswahili is an added advantage).
• Knowledge of digital culture, trends, hashtags, and audience behaviors.
• Comfortable interpreting analytics and performance metrics to inform digital strategy.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Certifications in digital marketing or social media (e.g., Facebook Blueprint, Hootsuite, Google Digital Garage) are an added advantage.

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Our client, a reputable and fast-growing company in the FMCG sector, is seeking to recruit a reliable, detail-oriented, and hands-on Fulfilment Associate to join their Supply Chain and Logistics team. The successful candidate will be responsible for executing daily warehouse operations related to order processing, inventory handling, dispatch, and documentation in line with company procedures and service-level expectations.

Key Responsibilities:

• Order Picking and Packing: Accurately pick items as per customer order requests using picking lists or handheld devices and ensure correct packing in line with company standards.
• Order Verification and Labelling: Cross-check picked orders against order sheets and label packages with appropriate barcodes, shipping details, and batch numbers.
• Dispatch and Loading: Prepare consignments for dispatch and assist with loading goods onto delivery vehicles while ensuring all documentation is correct.
• Inventory Control: Support in stock counting, cycle counting, and reporting discrepancies between physical and system quantities.
• Shelf Restocking and Replenishment: Monitor and replenish inventory shelves with accurate stock rotation using FIFO or FEFO methods depending on the product category.
• Returns Management: Assist in receiving and processing returned goods, including quality checks, documentation, and restocking or disposal according to policy.
• Product Quality Checks: Inspect products for damages, expiry dates, and proper packaging before dispatch and report any non-conformities immediately.
• Use of Warehouse Tools and Systems: Operate handheld scanners, warehouse management systems (WMS), or ERP tools for real-time inventory tracking and task updates.
• Warehouse Hygiene and Safety:- Maintain cleanliness, orderliness, and safety across workstations as per 5S and health & safety guidelines.
• Documentation and Record-Keeping:-Accurately complete order processing forms, goods issue notes, stock movement sheets, and any other warehouse documentation required.
• Collaboration and Reporting:-Work closely with team members, supervisors, and delivery personnel to ensure smooth operations and escalate operational delays or stock issues as needed.

Minimum Qualifications & Experience:

• Diploma or higher qualification in Logistics, Supply Chain Management, Procurement, Business Administration, or a related field
• At least 1–2 years of experience in a warehouse, fulfilment, or distribution role— preferably within an FMCG environment
• Familiarity with Warehouse Management Systems (WMS), scanning devices, and inventory tracking tools
• Basic proficiency in MS Excel and other stock management platforms
• Strong attention to detail, accuracy, and organization
• Ability to work under pressure and meet strict deadlines
• Physically fit and able to lift, carry, and move stock as needed
• Strong teamwork and communication skills
• Willingness to work flexible shifts, including weekends or public holidays