Audit Assistant
Job Summary:
To support the Internal Audit & Risk Manager in carrying out internal audit engagements, risk assessments, compliance checks, and internal control reviews to ensure operational effectiveness, financial accuracy, and compliance with policies, procedures, and regulatory requirements.
Job Description:
Audit Planning and Preparation
- Assist in gathering data and documents necessary for audit planning.
- Participate in preliminary risk assessments and internal control evaluations.
- Support the development of audit checklists and work programs.
Audit Execution
- Conduct field audits and operational reviews under supervision.
- Examine accounting records, operational data, procurement, stores, and clinical areas for accuracy and compliance.
- Perform testing of internal controls and report on findings.
- Carry out surprise checks in sensitive areas (e.g., pharmacy, cash office, stores, catering, wards).
Documentation and Reporting
- Document audit findings clearly and concisely with supporting evidence.
- Prepare draft audit reports for review by the Internal Audit & Risk Manager.
- Maintain accurate and organized audit files for each assignment.
Compliance and Risk Management
- Assist in monitoring compliance with internal policies, procedures, and statutory requirements.
- Identify risks and control gaps and recommend corrective actions.
- Follow up on the implementation of audit recommendations.
Administrative and Support Duties
- Maintain audit records and databases.
- Participate in departmental meetings and continuous improvement initiatives.
- Assist with special audits, investigations, and other duties as assigned.
Education/Qualification
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- CPA Part II or equivalent qualification (CPA-K or ACCA finalists preferred).
- 1–2 years of experience in audit, preferably in a hospital, healthcare, or NGO setting.
- Knowledge of internal auditing standards and risk-based auditing is an added advantage.
Perfusionist
Job Purpose
The Perfusionist is responsible for operating extracorporeal circulation equipment during medical procedures requiring cardiopulmonary bypass, such as open-heart surgeries. The role ensures safe, effective, and continuous support of the patient’s cardiac and respiratory functions during surgery and in critical care settings. The Perfusionist also supports quality improvement, education, and inventory management initiatives related to perfusion services.
Key Responsibilities
- Assemble, operate, and monitor heart-lung machines and extracorporeal circuits during cardiothoracic surgeries.
- Monitor vital parameters and manage blood pressure, blood flow, oxygenation, and fluid balance throughout procedures.
- Administer medications, blood products, and cardioplegia solutions during surgeries.
- Perform point-of-care testing, including blood gas and coagulation monitoring during bypass procedures.
- Calibrate and maintain perfusion-related equipment including heater-coolers, NIRS, and intra-aortic balloon pumps.
- Conduct pre-operative equipment checks and participate in patient evaluations for cardiac surgery.
- Maintain accurate and complete intraoperative perfusion records and documentation.
- Perform ultrafiltration and other techniques for volume management during and after bypass.
- Collaborate with the surgical and anaesthesia teams using clear and structured communication (e.g., SBAR).
- Manage perfusion-related inventory, including disposable circuits, cannulae, and essential components.
- Provide clinical instruction and mentorship to perfusion students and trainees.
- Participate in continuous quality improvement (CQI), theatre audits, and transfusion committees.
- Ensure compliance with hospital policies, clinical protocols, and applicable regulatory requirements.
- Support emergency cardiac surgery and call rotations as scheduled.
- Advocate for patient safety and the availability of perfusion-related supplies and equipment.
Job Dimensions
- Operational Oversight: Supports perfusion operations across cardiac surgery cases.
- Educational Support: Instructs and mentors students on attachment, including perfusion and critical care learners.
- Resource Management: Ensures equipment readiness and supply chain integrity for perfusion-related resources.
Qualifications & Experience
Academic Qualifications:
- Diploma in Clinical Medicine and Surgery or equivalent from a recognized institution.
Professional Qualifications:
- Higher Diploma in Cardiovascular Perfusion or Anaesthesia from a recognized institution.
Licensing:
- Must be registered with KMPDC or KCOA and hold a valid practicing license.
Experience:
- Minimum of 5 years’ experience in anaesthesia and cardiovascular perfusion, with at least 2 years in a clinical leadership or supervisory role.
Key Competencies
Technical Skills:
- Proficiency in operating heart-lung machines and associated technologies.
- Sound understanding of cardiac physiology and extracorporeal circulation techniques.
- Knowledge of blood conservation strategies and emergency perfusion protocols.
Behavioral Attributes:
- Strong ethical commitment to patient safety and clinical excellence.
- Servant leadership with Christian values and a heart for community impact.
- High level of discretion, professionalism, and emotional intelligence.
Communication & Teamwork:
- Excellent communication skills with ability to work effectively in a multidisciplinary surgical team.
- Ability to train and mentor junior staff and students in clinical and simulation settings.
Computer Literacy:
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and electronic health records systems.
Other Desirable Attributes
- Self-driven with the ability to work under pressure and minimal supervision.
- Strong planning, problem-solving, and organizational skills.
- Positive attitude, adaptable, and committed to ongoing professional development
Anesthesiologist – General Anaesthesia
Job Summary:
- To provide safe and effective anesthetic services during surgical, diagnostic, and therapeutic procedures, with a focus on general anesthesia. The role includes patient assessment, administration of anesthesia, intraoperative monitoring, and post-operative care, in accordance with national and hospital standards.
Job Description:
Pre-operative Duties
- Conduct pre-anesthetic evaluations including history taking, physical examination, and risk assessment.
- Counsel patients on anesthesia options, procedures, and risks.
- Develop individualized anesthetic plans based on patient condition and surgical requirements.
Intra-operative Duties
- Administer general anesthesia and monitor patients during surgical procedures.
- Ensure maintenance of vital signs and patient safety throughout the procedure.
- Manage airway, fluid therapy, and emergency responses during surgery.
- Supervise or coordinate with anesthesia technicians and nurses during procedures.
Post-operative Duties
- Monitor patients in the recovery room and manage post-anesthesia complications (e.g., pain, nausea).
- Provide pain management and sedation plans post-surgery as required.
- Ensure smooth handover to surgical and nursing teams post-procedure.
Clinical Governance and Quality Assurance
- Maintain detailed and accurate anesthetic records.
- Participate in morbidity and mortality meetings and clinical audits.
- Adhere to infection prevention and control protocols.
Teaching and Mentorship (if applicable)
- Provide clinical teaching to medical officers, interns, or nurse anesthetists.
- Contribute to CME sessions within the hospital.
Education/Qualification
- Bachelor of Medicine & Surgery (MBChB) from a recognized institution.
- Master’s Degree in Anaesthesiology (M.Med) from a recognized university.
- Registration with the Kenya Medical Practitioners and Dentists Council (KMPDC).
- Valid practicing license from KMPDC.
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certification preferred.
Building Technician
Job Summary
- The Building Technician will participate in routine inspection, operations, testing, repair, and maintenance of hospital buildings and construction machinery to ensure safety, efficiency, and reliability in support of healthcare delivery.
Key Responsibilities
- Perform general and detailed building maintenance, including tile fitting, painting, cabro fitting, and other hardware repairs.
- Assist in planned preventive maintenance for hospital equipment and infrastructure.
- Operate hospital construction machinery such as backhoe machines, block-making machines, excavators, golf carts, and other assigned automobiles.
- Plan and coordinate the maintenance, service, and repair of construction equipment.
- Carry out routine maintenance of pavements and external areas.
- Provide insight into the location, selection, and quality of building materials.
- Liaise with the Procurement Department to facilitate timely purchase and delivery of building materials.
- Ensure construction activities comply with the hospital’s OSH (Occupational Safety and Health) policy.
- Perform any other duties assigned by the supervisor.
Requirements
- Diploma or Craft Certificate in Civil Engineering, Building & Construction, Facilities Management, or relevant technical field.
- Minimum of 3 years of relevant hands-on experience.
- Ability to operate heavy construction machinery, including backhoe and block-making machines.
- Valid Class G Plant Operator License is mandatory.
- Strong interpersonal and problem-solving skills; able to work independently and as part of a team.
- Effective communication and reporting skills.
- A professing Christian believer in the gospel of Jesus Christ, aligned with the mission of Tenwek Hospital.
Clinical Respiratory Care Assistant
Job Purpose
- The Clinical Respiratory Care Assistant (Respiratory Therapist Assistant – RTA) provides support to Respiratory Therapists (RTs) in delivering respiratory care to patients with cardiopulmonary conditions. The role is critical in ensuring efficient and safe respiratory care services under the supervision of qualified clinical staff.
Key Responsibilities
Patient Care Support
- Assist in setting up, operating, and monitoring respiratory care equipment (e.g., ventilators, BiPAP/CPAP machines, oxygen delivery systems).
- Perform basic airway suctioning under supervision.
- Support in administering nebulizer treatments and metered-dose inhalers (MDIs).
- Assist in delivering chest physiotherapy and postural drainage techniques.
- Monitor and document vital signs, including oxygen saturation, heart rate, and respiratory rate.
Equipment Maintenance & Preparation
- Clean, disinfect, and assemble respiratory care devices in accordance with infection control protocols.
- Check respiratory equipment for proper functioning and report any faults or malfunctions.
- Ensure adequate stock of respiratory supplies in treatment areas and restock as necessary.
Administrative & Clerical Support
- Accurately document treatments and patient interactions in medical records.
- Transport patients to and from respiratory therapy sessions safely.
- Assist with inventory control and ordering of respiratory supplies.
Patient Education & Communication
- Under the supervision of an RT, educate patients and their families on proper use of oxygen therapy equipment, inhaler techniques, and breathing exercises.
- Provide reassurance and emotional support to patients undergoing respiratory treatments.
Emergency Response Support
- Respond during emergency situations (e.g., Code Blue, Rapid Response) by preparing and setting up oxygen therapy equipment, suction devices, and bag-valve masks (BVMs).
- Participate in CPR and other life-support activities if certified.
Professional Development
- Maintain a proactive approach to learning and continuous improvement by collaborating with the clinical team.
- Demonstrate willingness to receive feedback, learn new skills, and adapt to changing clinical needs.
Scope and Limitations
- Clinical Respiratory Care Assistants work under direct supervision of a licensed
- Respiratory Therapist or physician.
- They are not authorized to assess patients, make independent clinical decisions, or adjust ventilator settings.
Qualifications & Skills
- Certificate or diploma in healthcare support, nursing assistance, or a related field preferred.
- Basic Life Support (BLS) certification (or willingness to obtain).
- Familiarity with respiratory equipment is an added advantage.
- Strong communication and interpersonal skills.
- Attention to detail and ability to follow clinical instructions precisely.
- Willingness to learn and adapt in a clinical environment.
Anaesthesia Assistant
Job Purpose
- The Anaesthesia Assistant supports anaesthesia providers in the preparation, delivery, and monitoring of anaesthesia care during surgical and diagnostic procedures. The role ensures the availability and functionality of anaesthesia equipment and supplies while assisting in patient monitoring, documentation, and maintaining safety protocols within the operating theatre.
Key Responsibilities
- Prepare and check anaesthesia equipment, supplies, and medication before surgical procedures.
- Assist Anaesthetists during induction, maintenance, and recovery phases of anaesthesia.
- Monitor and record patients’ vital signs under the supervision of a licensed anaesthesia provider.
- Assist in positioning patients and securing intravenous lines or monitoring equipment.
- Prepare and label medications, fluids, and other materials as directed.
- Clean, disinfect, and restock anaesthesia workstations and machines post-procedure.
- Transport and transfer patients to and from the theatre as needed.
- Maintain accurate logs of anaesthesia-related supplies, usage, and equipment status.
- Support inventory management and request for replenishment of anaesthesia materials.
- Uphold patient safety and infection control standards within the anaesthesia work area.
- Assist in emergencies by providing equipment, medications, and support as instructed.
- Participate in departmental quality and safety meetings or drills when required.
- Perform any other duties as may be assigned by the Anaesthetist or unit supervisor.
Qualifications and Experience
Academic Qualifications:
- Certificate or Diploma in Theatre Technology, Nursing, or Clinical Medicine from a recognized institution.
Professional Qualifications:
- Basic Life Support (BLS) and/or Advanced Cardiac Life Support (ACLS) certification is an added advantage.
Licensing Requirements:
- Registered with the relevant regulatory council (Nursing Council of Kenya or Clinical Officers Council) if applicable.
Experience:
- At least 1–2 years of experience working in a surgical/anaesthesia or theatre setting.
Key Competencies and Skills
Technical Skills:
- Knowledge of basic anaesthesia practices and procedures.
- Familiarity with anaesthesia equipment and sterile techniques.
- Ability to monitor basic patient parameters and assist in clinical tasks.
Functional Skills:
- Detail-oriented with good organizational and time-management skills.
- Quick learner with ability to follow instructions accurately.
- Capable of functioning in high-pressure, fast-paced environments.
Behavioral Attributes:
- Team player with strong interpersonal and communication skills.
- Maintains patient confidentiality and demonstrates professional conduct.
- Commitment to patient safety, quality care, and continuous improvement.
IT Proficiency:
- Basic computer skills and ability to handle digital documentation where applicable
Administrative Assistant
Job Summary:
The role holder as the primary administrative liaison for the Chief of Surgery, orchestrating complex administrative functions that enable optimal surgical department performance. This role demands exceptional organizational skills, strategic thinking, and the ability to manage multiple high-priority initiatives while maintaining the highest standards of confidentiality and professionalism
Job Description
Executive Administrative Support (30%)
- Execute comprehensive administrative functions including advanced document preparation, correspondence management, and information organization
- Coordinate complex scheduling for the Chief of Surgery, balancing clinical, administrative, and strategic commitments
- Facilitate high-level meetings through agenda preparation, minute-taking, and action item tracking
Strategic Communication & Liaison (25%)
- Serve as primary communication hub between the Chief of Surgery and internal/external stakeholders (Surgical services departments, other departments, hospital management and select departmental collaborative partners)
- Manage sensitive correspondence and communications requiring discretion and professional judgment
- Foster collaborative relationships across departments to enhance surgical service delivery
Financial & Resource Coordination (20%)
- Oversee financial processes including expense management, budget tracking, and reimbursement coordination
- Manage resource allocation and inventory control for optimal department functionality
- Support cost-effective decision-making through vendor negotiations and value optimization
Operational Excellence (15%)
- Support strategic planning and operational monitoring of surgical services and programs
- Coordinate complex events, travel arrangements, and logistical requirements
- Maintain comprehensive record-keeping systems ensuring compliance and accessibility
Human Resources Support (10%)
- Facilitate recruitment processes including interview coordination and onboarding support
- Serve as escalation point for staff concerns and administrative challenges
- Support staff development initiatives and communication processes
Education/Qualification
- Bachelor’s degree in Business Administration, Secretarial Studies, or related field from recognized institution
- Minimum 3 years progressive administrative experience, preferably in healthcare environment with surgical services exposure
Discipleship Leader
Job Summary:
- Reporting to the Director Spiritual Affairs, the role holder will work closely with the Graduate Medical Education team in enhancing and supporting the spiritual matters of the medical students, interns (medical & clinical),residents and fellows.
Job Description
- The Discipleship Leader will work with all cadres of trainees and faculty within the graduate medical education programs, including medical students, interns (medical and clinical officer), residents, and fellows.
- In liaison with the hospital spiritual director, should be able to help in planning, coordinating bible study and mentorship programs.
- Conduct spiritual counselling to residents and their spouses. Ensuring everything is kept confidential.
- Support the medical education in planning spiritual activities and pastoral care.
- Facilitate spiritual assessment and follow up of the trainees.
- Support discipleship programs among the trainees in Medical Education Department in conjunction with the program directors.
- Implement the year calendar of activities and spiritual matters.
- Plan and ensure availability of venue for spiritual retreats.
- Ensure execution of jobs in line with the departmental processes and procedures to achieve the institutions objectives.
- Lead in Christian virtues both internal and external in line with Tenwek’s Christian values.
- Do a background check for applicants before interviews and be part of the interviewing panel for all graduate medical education positions (Interns/Family
- Medicine residents/PAACS residents).
- Communicate with PAACS spiritual leader quarterly.
Education/Qualification
- A Christian counsellor with a degree in Guidance and Counselling and a minimum of 2 years’ experience in the field of pastoral Guidance and Counselling.
- Must be trustworthy and confidential with handling any matter that relates to the trainees.
- Must be passionate in service.
- Must have experience in discipleship and mentorship.
- Added advantage of medical experience or knowledge.
Housekeeping Officer
Job Summary:
- Reporting to the Housekeeping Manager, the role holder is responsible for maintaining exceptional standards of cleanliness, overseeing daily housekeeping operations, and ensuring the safety and satisfaction of patients, staff, and visitors in line with hospital policies and prevailing regulations.
Job Description
- Maintain high cleaning standards by ensuring exceptional cleanliness in all serviced areas, setting a high standard for the housekeeping team, and participating in daily cleaning activities as necessary, leading by example.
- Oversee cleaning staff working across various areas, ensuring tasks are completed efficiently and effectively.
- Conduct manual performance appraisals for cleaning staff and provide constructive feedback and recommendations.
- Maintain and properly label all cleaning equipment and chemicals, ensuring they are stored safely and used correctly.
- Regularly check and maintain housekeeping equipment and furnishings to ensure they are in good working condition.
- Plan and coordinate daily work assignments for the housekeeping department to ensure all tasks are completed on time.
- Implement and monitor safety measures to ensure the well-being of patients, cleaning staff, and other personnel in the building.
- Consistently seek ways to improve cleaning timings and methods to enhance efficiency.
- Ensure all complaints related to housekeeping are addressed and resolved in a timely manner.
- Record and collate data related to cleaning activities and outcomes for reporting purposes.
- Be an active member of relevant committees, such as the housekeeping quality improvement team.
- Participate in key projects related to housekeeping, contributing to the development and implementation of improvement initiatives.
- Day-to-day operations and supervision of staff in the assigned work area fostering a cohesive and unified organizational culture.
- Facilitate implementation of the internal audit, risk management, QMS and other related work plans
- Perform any other duties as assigned from time to time to support the overall operation and objectives of the hospital.
Education/Qualification
- Diploma in Hospitality management or related field from a recognized field
- 5 years of proven experience in a hospitality role, or related field with a minimum of 3 years in a leadership or supervisory role.
Credit Control Officer
Position Purpose:
- The Credit Control Officer plays a critical role in safeguarding the hospital’s financial health by ensuring the timely collection of revenue, managing accounts receivable, and building strong relationships with corporate clients and insurers. This role directly contributes to operational efficiency and cash flow stability across the organization.
Key Responsibilities:
- Ensure monthly collection targets are met to support operational and investment cash flow stability
- Oversee effective billing and accurate revenue capture processes
- Manage all accounts receivable and maintain strong customer relations
- Reconcile accounts and issue timely statements and client letters per hospital policy
- Address and resolve billing disputes with patients and insurers
- Negotiate payments and ensure adherence to agreed terms
- Champion a culture of customer service excellence and continuous improvement
- Monitor payment trends and recommend proactive measures to prevent debt accumulation
- Maintain up-to-date contracts with all hospital debtors
- Enhance credit management capacity within the department
Qualifications and Experience:
- Bachelor’s degree in Commerce (Finance, Accounting) or a related field
- Certified Public Accountant (CPA-K), ACCA, or Certified Credit Professional (CCP)
- Minimum of 5 years’ experience, including at least 2 years in a Credit Control role
- Previous experience in a busy hospital setting is highly preferred
- Registered member of the Institute of Certified Public Accountants of Kenya (ICPAK)
Key Competencies:
- In-depth knowledge of credit management and financial regulations (including IFRS and local tax laws)
- Strong leadership, negotiation, and decision-making skills
- High integrity and strong work ethic
- Excellent interpersonal and customer service skills
- Proficiency in accounting packages and financial software systems
- Ability to solve problems with sound judgment and professionalism
Anaesthetist
Job Summary:
- Reporting to the Anesthesiologist, the role holder is responsible for providing safe anaesthesia to patients thus ensuring the highest standards of patient care during surgical and other medical procedures.
Job Description
- Execute anaesthesia procedures to uphold safety protocols and optimize patient care during surgical interventions.
- Perform and document the pre-anesthesia assessment and evaluation of the patient.
- Obtain informed consent for anesthesia and related services.
- Ensure strict adherence to standard operating procedures, maintaining consistency and quality in anaesthesia delivery.
- Administer specialized anaesthesia when required during procedures.
- Supervise/train anaesthesia students / junior anaesthesia staff
- Taking care of critical patients intraoperatively
- Keeping medications records
- Select, obtain, order, and administer preanesthetic medication or treatment.
- Develop and implement an anesthesia care plan.
- Provide post- anesthesia follow-up evaluation and care as may be required.
- Facilitate emergence and recovery from anesthesia by evaluating patient response, and selecting, ordering, and administering medications, fluids, and maintaining patient stability during transfer.
- Day-to-day operations and supervision of staff in the assigned work area fostering a cohesive and unified organizational culture.
- Facilitate implementation of the internal audit, risk management, QMS and other related work plans.
- Perform other duties that might be assigned from time to time.
Education/Qualification
- Diploma in Nursing or equivalent from a recognized institution.
- Higher Diploma in Kenya Registered Nurse Anesthetist (KRNA) from a recognized institution.
- Have a minimum of 3 years’ experience in anesthesia or related field.
Electrical Engineer
Job Purpose
- The Electrical Engineer will play a critical role in ensuring the effective operation, maintenance, and continuous improvement of all electrical systems within the hospital.
Key Responsibilities/ Duties / Tasks
- Design, Installation, operation, and maintenance of electrical systems within the hospital.
- Conduct regular inspections and assessments of electrical systems to identify any issues or potential problems and recommend appropriate corrective actions.
- Develop and implement preventive maintenance plans to minimize equipment downtime and ensure optimal system performance.
- Coordinate with other technical departments to ensure seamless integration and operation of electrical systems with other hospital functions.
- Assist in the execution of energy conservation initiatives to promote sustainability and reduce operational costs.
- Participate in incident investigations related to electrical systems failures or malfunctions and propose appropriate corrective and preventive measures.
- Any other duty assigned by the supervisor
Job Dimensions:
Role makes:
- Analytical decisions – reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
- Operational decisions – for day-to-day work tasks
Job Competencies (Skills Job Knowledge, Experience and Attributes).
Academic qualifications
- Bachelor’s Degree in Electrical Engineering or a related field.
- Professional Membership/Licensing requirements
- Registered as graduate engineer with EBK and/or IEK, Professional certification
- Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)
- Proven experience (3+ years) working as a Electrical Engineer, preferably in a hospital setting or a busy environment
Functional Skills, Behavioural Competencies/Attributes:
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve electrical issues effectively.
- Strong communication and interpersonal skills to collaborate effectively with internal stakeholders and vendors.
- Demonstrated commitment to quality, safety, and compliance.
- Flexibility to work evenings, weekends, and on-call shifts as required.
- Have the ability to interpret technical drawings
- Multi-tasking and time-management skills in a fast-paced environment
- Ability to learn and implement new operating procedures, understanding abstract ideas, problem-solving and improvising applicable solutions.
- Good understanding of escalation triggers at the work situations
- Ability to work under minimal supervision, be self-driven
- Have a track record of integrity and meeting ambitious targets.
- Proficiency in MS Office tools i.e., Excel, Word, PowerPoint
- Excellent communication and interpersonal skills, with the ability to build relationships and influence others, and to be a joy to work with
- Self-motivated, having a strong work ethic and able to work under minimal supervision.
- Passion for God and for the wellbeing of mankind while driving positive social impact and transformational change in the community.
- An individual who exemplifies integrity and honesty
Standards & Accreditation Officer
Job Summary:
- To ensure that the institution meet the appropriate and acceptable standards of quality nationally and internationally.
Job Description:
- Support all departments/units to comply with the national and international regulatory /accreditation processes to ensure compliance with the accreditation standards.
- Provide staff training on Quality standards.
- Tracks deadlines for all regulatory/accreditation activities, and assures all responses are on target to meet deadline, or escalated through necessary reporting structure to meet necessary compliance timeframes.
- Manages/assists with the hospital process for policy development or review, approval, dissemination, intranet posting, and archiving.
- Collaborates with Health, Safety and Risk Management units to provide strategies, tools, and approaches to achieve compliance.
- Educate hospital leadership and personnel on the benefits and risks associated with regulatory compliance in terms of value to accreditation, patient care, and public reputation.
- Work with quality internal auditors to Audit and Evaluates extent of compliance of hospital units and departments with regulatory and accreditation standards.
- Monitor the corrective action plan for closing identified non -conformities.
- Assists departments and units in assessing readiness for licensing and accreditation
- Manages all aspects of accreditation, regulatory and hospital licensure compliance which includes ensuring full documents are submitted to accreditation body on time.
- Identifies opportunities for improvements based on evidence-based practices in regulatory and accreditation compliance.
- Organize internal and external Quality Audits as required.
- Any other assignment from the supervisor/Management
Education/Qualification
- Bachelor’s Degree in Health-related field with at least 5 years’ working experience in quality related matters.
- Must be trained on ISO 9001:2015 standard.
- Training on Quality internal audit is an added advantage.
Quality Assurance Officer
Job Purpose
- Tcoordinate, implement and monitor quality assurance and patient safety initiatives in alignment with regulatory standards, hospital policies, and clinical excellence frameworks at AGC Tenwek CTC. The role supports continuous improvement, accreditation processes, and the development of a quality-driven culture across all service areas.
Key Responsibilities
Quality Assurance & Compliance
- Develop and implement the Quality Assurance Plan for CTC.
- Monitor adherence tclinical and operational standards across departments.
- Lead quality audits, risk assessments, and process evaluations tensure compliance with internal and external standards.
Data Collection & Analysis
- Collect, analyze, and report on quality indicators, clinical outcomes, incident reports, and patient satisfaction surveys.
- Identify trends and recommend actionable improvements tenhance service delivery.
Policy and Standards Implementation
- Assist in the formulation and review of quality assurance policies, SOPs, and clinical guidelines.
- Ensure staff awareness and adherence taccreditation and regulatory requirements (e.g., Safe Care, ISO, MoH standards).
Training and Capacity Building
- Conduct training and sensitization on quality improvement methodologies (e.g.,
- PDSA cycles, Root Cause Analysis, risk mitigation).
- Mentor and support Quality Champions in various departments.
Incident Management and Patient Safety
- Support the incident reporting process and facilitate Root Cause Analysis (RCA).
- Promote a culture of safety and transparency in patient care and service delivery.
Quality Improvement Projects
- Coordinate and support departmental Continuous Quality Improvement (CQI) projects.
- Track progress and document project outcomes and lessons learned.
Stakeholder Engagement
- Collaborate with clinical, administrative, and support service teams tpromote quality-driven initiatives.
- Participate in hospital-wide quality committees, accreditation teams, and external quality assessments.
Qualifications
- Bachelor’s degree in Health Sciences, Healthcare Management, Quality Assurance, or related field.
- Certification in Quality Management Systems, Patient Safety, or Healthcare
- Accreditation is an added advantage.
- Minimum of 3 years’ experience in a hospital setting, preferably in a quality assurance role.
- Knowledge of healthcare standards (e.g., SafeCare, ISO, JCI, Kenya MoH Guidelines).
Key Competencies
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- High attention tdetail and organizational skills
- Proficiency in MS Office and data analysis tools
- Strong facilitation, training, and report writing skills
- Ability twork independently and as part of a multidisciplinary team
Data Analyst
Key Responsibilities
- Collect, validate, and manage health and operational data for program monitoring and evaluation.
- Translate raw data into compelling narratives and actionable recommendations to inform clinical and operational decisions.
- Design and enhance real-time dashboards and reports for performance tracking.
- Conduct trend analysis to identify anomalies, gaps, and opportunities for improvement.
- Support compliance with national reporting standards (e.g., DHIS2) and donor reporting requirements.
- Build capacity among staff in data use and foster a culture of evidence-based decisionmaking.
- Recommend improvements in data systems and support health IT initiatives.
Qualifications
- Bachelor’s degree in Health Information Management, Statistics, Public Health, Computer Science, or related field.
- Minimum 2–3 years of experience in data analysis, preferably in a healthcare setting.
- Proficiency in tools such as Excel, Power BI, STATA or SPSS.
- Experience with health information systems like DHIS2, EMR, or OpenMRS is an added advantage.
Key Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and report-writing abilities.
- Attention to detail and high level of accuracy.
- Ability to work independently and collaboratively across teams.
- Deep understanding of healthcare indicators and operations.
Desirable Attributes
- Knowledge of Ministry of Health reporting systems.
- Familiarity with data privacy regulations and ethical data use.
- Experience in quality improvement approaches (e.g., PDSA cycles, Lean Six Sigma).
In Patient Nursing In-charge
Job Purpose
- The jobholder is responsible for overseeing and coordinating nursing activities within general wards and critical care units and hence ensure high quality patient care in line with CTC policy, prevailing hospital regulations and the standards set by the Nursing Council of Kenya.
Key Responsibilities/ Duties / Tasks
- Oversee patient care, set work schedules, coordinate meetings, and make personnel decisions in In-Patient department.
- Coordinate Nursing activities in the department, through Unit In-charges
- Responsible for ensuring every aspect of In-Patient nursing program runs as efficiently as possible, from patient interactions to departmental operations.
- Participate in recruitment of and train nurses and other health care professionals and maintain a facility’s records.
- Work with staff to apply emerging nursing theories to care delivery; organize and attend In-charges meetings
- Implement government and corporate regulatory guidelines for patient safety and educate in patient nursing staff about any changes in the laws and how they impact care delivery.
- Work to help close care delivery gaps due to nursing shortages and improve patient outcomes.
- Adhere to protocols, staff training and development, resource management, fostering a collaborative and supportive work environment among the nursing team.
- Orient and mentor New In-charges into leadership role
- Chair In Charges meeting in the absence of the Nursing Services Lead
- Attends CTC Management meeting in the absence of Nursing Services Lead
- Workforce management in In patient department to balance the deployment of nursing staff to the optimum level.
- Ensures that all the Nurses have valid practice license and keep records for the same.
- Attends Infection prevention meeting as delegated by Nursing Services Lead.
- Attends Hospital ISO steering Committee meetings as delegated by Nursing Services Lead.
- Day-to-day operations, supervision, management of performance and development of staff in the In-Patient Department, fostering a cohesive and unified organizational culture.
- Facilitate implementation of the work plans for the following corporate initiatives in the
- Department: Audit, Integrity, QMS, Risk Management, adherence to policies, documentation and others.
- Development and management of the In-Patient Department’s work plan and budget.
- Perform any other duty that may be assigned from time to time.
Job Dimensions:
Role makes:
- Analytical decisions – reviewing and interpreting data and information and options to
- inform decision-making and the execution of responsibilities
- Operational decisions – for day-to-day work tasks
Job Competencies (Skills Job Knowledge, Experience and Attributes).
Academic qualifications
- Higher diploma in nursing related field. Bachelor ’s degree in Nursing or related field from a recognized institution is an added advantage
- Professional Qualifications (Special training or Professional certification).
- Leadership Training is an added advantage.
- Professional Membership/Licensing requirements
- Registration with and Valid License from Nursing Council of Kenya (NCK)
- Previous relevant work experience required (including a specific length or type of
- experience in a certain job or level.)
- Have 3 years progressive experience in a similar role with a minimum of 2 years in a leadership or supervisory position.
Perioperative Nurse In-charge
Job Purpose
The jobholder is responsible for overseeing all intraoperative, POHA, PACU, and cath lab nursing services as well as CSSD services within the Theatre department for the glory of God. The jobholder ensures that the level of care given is world-class and meets the nursing standards set by the Nursing Council of Kenya as well as policies set by Tenwek CTC Management. This position manages key performance indicators and works to improve quality, utilization, smooth operations, and patient and staff satisfaction. The job holder must interact and communicate well with numerous other stakeholders, surgeons, physicians, nursing in-charges and other departments.
Key Responsibilities
- Oversee the supervising, planning, organizing, directing, coordinating, and controlling nursing activities within the Theatre department, cath lab, and CSSD.
- Conduct monthly staff meetings, or as necessary, with all reporting staff to ensure effective communication and collaboration.
- Ensure adherence to professional and industry standards for nursing care, promoting competence, efficiency, and compassionate care delivery.
- Ensure that a clean and safe environment in the workplace is maintained to ensure the safety of patients and staff.
- Oversee key performance indicators and quality metrics and develop strategies and processes for continuous improvement.
- Ensure that infection prevention guidelines and practices are maintained to prevent the spread of infections within the Theatre department.
- Set departmental goals and objectives that align with the hospital’s overall goals and mission.
- Ensure adequate staff coverage, appropriate staff assignments, and staff leave allocation timelines are developed and updated to meet patient care needs.
- Develop standard operating procedures and ensure their implementation, updating them as necessary to reflect best practices.
- Coordinate planned preventive maintenance of theatre equipment to ensure optimal functionality.
- Collaborate with other departments (internal clients) to ensure the optimal running of the theatre and promote interdisciplinary teamwork.
- Foster a cohesive and unified organizational culture within the daily operations of the theatre.
- Facilitate implementation of the internal audit, risk management, Quality Management System and other related work plans.
- Plan and hold appropriate continuous medical/nursing education and staff development sessions as well as team building activities for all theatre staff.
Academic qualifications
- Bachelors in Nursing (BSN) from a recognized institution
- Professional Qualifications (Special training or Professional certification).
- Higher National Diploma in Peri-operative Nursing from a recognized institution
- Professional Membership/Licensing requirements
- Registration with and Valid License from Nursing Council of Kenya (NCK)
- Professional Specialization (if applicable)
- Specialization in Peri-operative Nursing.
- Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)
- Have 5 years work experience in a medium to large operating theatre providing highlevel surgical services with a minimum of 2 years in a leadership or supervisory position
Functional Skills, Behavioural Competencies/Attributes:
- Demonstrates a strong faith and relationship with Jesus in all areas of life.
- Leadership skills, communication skills, supervisory abilities, and quality improvement skills
- Strong knowledge of surgical procedures, aseptic techniques, and patient safety standards
- Proven experience as an officer/manager or similar position in a recognized institution in the health sector.
- Demonstrates initiative and ownership and flexibility in a fast-paced environment
- Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
- Demonstrable aptitude in decision-making and problem-solving
- Meticulous attention to detail with superb organizational skills
- Working knowledge of relevant statutory legislation and regulations
- Solid sense of confidentiality and discretion.
- Self-directed, adaptability to shifting priorities, and navigating ambiguous situations.
- Excellent written and verbal communication skills and interpersonal skills with the ability to build strong relationships
- Be a team player and joy to work with
- Active listening and presentation skills; ability to exercise effective judgment, sensitivity, and creativity to changing needs and situations
- Good computer literacy – Proficiency in MS Word, Excel, and PowerPoint and Outlook
- Passion for the wellbeing of mankind while driving positive social impact and transformational change in the organization
- Self-motivated, having a strong work ethic and able to work under minimal supervision
Human Resource Officer
Job Summary:
- Reporting to the Human Resource Manager, the role holder facilitates various HR initiatives and activities end-to-end in the staff member’s journey in line with hospital policies and prevailing regulations.
Job Description
- Collaborate in organizing and coordinating effective recruitment processes to attract qualified candidates.
- Partner with hiring managers to ensure a seamless on boarding experience for new employees.
- Work closely with department heads (HODs) to identify annual training needs and promote a culture of continuous learning and development for all staff members
- Coordinate performance management processes, equipping supervisors and employees with the necessary tools and resources for effective performance evaluation.
- Manage employee leave requests while ensuring adherence to established leave policies.
- Assist in interpreting and maintaining the HR policy manual, providing guidance and clarification to employees and supervisors.
- Coordinate staff medical information and collaborate with the Department of
- Occupational Safety and Health (DOSH) on claims and injury reporting, ensuring timely and proper handling of employee health concerns.
- Organize team-building activities and employee welfare programs to cultivate a positive and supportive work environment.
- Maintain and update the HR information system (HRIS) to ensure accurate and secure employee recordkeeping.
- Implement and maintain appropriate data management and storage practices using best practices and data privacy regulations.
- Spearheaded the renewal of all HR compliance licenses, including DOSH, NEA,
- WIBA, NITA, NSSF, NHIF, PAYE, etc., guaranteeing adherence to all legal and regulatory requirements.
- Support adherence to hospital policies, collective bargaining agreements (CBAs), and established procedures.
- Assist with implementing corrective actions arising from internal or external audit findings.
- Provide clear and comprehensive guidance on HR processes and systems to both employees and supervisors.
- Assist with grievance resolution processes and disciplinary matters, fostering a fair and respectful workplace environment.
- Offer support with CBA negotiations and implementation, ensuring a collaborative approach to establishing mutually beneficial agreements.
- Perform any other duties from time to time
Education/Qualification
- Degree in Human Resources or related fields Or National Higher Diploma in HR
- Knowledge of HRIS and general HR practices and procedures.
- CPS/CPA/CHRP
- A member of IHRM
- Have a minimum of 3 years’ experience in a human resource management or related field
Administrative Services Manager
Job Summary:
- To provide leadership, coordination, and oversight for all hospital administrative and support services to ensure smooth, efficient, and effective delivery of non-clinical operations, including transport, security, housekeeping, reception, switchboard, and general office administration.
Job Description:
Administrative Oversight
- Supervise and coordinate all administrative support functions including reception, front desk and switchboard.
- Ensure office operations, supplies, and equipment are efficiently managed and maintained.
- Manage service contracts and ensure outsourced services meet expected performance standards (e.g., cleaning, security).
Facilities and Support Services Management
- Oversee hospital transport management including fleet scheduling, vehicle maintenance, fuel monitoring, and driver supervision.
- Coordinate housekeeping and ensure hygiene standards across all hospital departments.
- Liaise with the security team to maintain a safe and secure hospital environment.
Staff Supervision and Development
- Supervise administrative staff, ensuring clear roles, performance management, and capacity building.
- Participate in recruitment, orientation, and training of administrative staff.
- Foster a culture of accountability, professionalism, and customer-focused service.
Policy and Compliance
- Ensure compliance with hospital administrative policies, procedures, and regulatory requirements.
- Develop and review standard operating procedures (SOPs) for administrative functions.
- Maintain up-to-date records for audits, inspections, and reporting.
Budgeting and Resource Management
- Prepare budgets for administrative services and monitor expenditure within approved limits.
- Ensure cost-effective use of hospital resources and control wastage.
- Coordinate procurement requests and stock control for administrative supplies.
Continuous Improvement
- Identify gaps in service delivery and recommend improvements.
- Lead or support quality improvement and risk mitigation initiatives within administrative services.
- Serve on relevant hospital committees and task forces as required.
Education/Qualification
- Bachelor’s degree in Business Administration, Management, or related field.
- A postgraduate diploma in Healthcare Management or Administration is an added advantage.
- Minimum 5 years of progressive experience in administrative or operations management, preferably in a healthcare or hospital setting.
- Experience in supervising multidisciplinary teams and managing outsourced services.
Paediatric Cardiologist
Job Purpose
- To provide comprehensive paediatric cardiology services, ensuring timely diagnosis, intervention, and follow-up for paediatric patients with cardiovascular conditions, in accordance with hospital policy, medical best practices, and Christian values.
Key Responsibilities/Duties/Tasks
- Evaluate and treat infants, children, and adolescents with congenital and acquired heart conditions.
- Prescribe and interpret diagnostic tests; determine appropriate management or surgical referral where necessary. Provide or guide effective cardiopulmonary resuscitation (CPR) when required.
- Maintain detailed and accurate medical records, including patient history, test results, and treatment plans, either directly or in collaboration with medical officers, echo technicians, fellows, or surgeons.
- Interpret echocardiograms, ECGs, and other diagnostic tests in children to support diagnosis and clinical decision-making.
- Collaborate with multidisciplinary teams including cardiothoracic surgery, paediatrics, neonatology, internal medicine, OB/Gyn, and other departments for integrated care.
- Perform or be willing to learn advanced procedures such as central line insertion, pericardiocentesis, and right heart catheterization.
- Perform and interpret transthoracic echocardiograms and be willing to learn transesophageal echocardiography in paediatric patients.
- Provide support for patients requiring long-term cardiac care or palliative management.
- Mentor and support junior doctors, fellows, interns, and other clinical staff.
- Participate in the coordination and facilitation of Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) training programs, if certified.
- Maintain confidentiality and safeguard hospital and patient data at all times.
- Participate in paediatric cardiology and cardiothoracic-related research initiatives; identify topics, develop research protocols, and contribute to publications or quality improvement.
- Foster positive and respectful relationships within the medical team and with patients and families.
- Exhibit Christ-like character and integrity in all professional and personal conduct.
- Comply with the Tenwek Hospital moral code and all applicable KMPDC regulations.
- Remain informed on legal and ethical standards in paediatric clinical practice.
- Perform any other duties as assigned by the Director of Cardiothoracic Surgical Services or their designee, based on departmental needs.
Job Dimensions
- Supervisory Decisions: Day-to-day mentorship and guidance of junior staff and trainees.
- Analytical Decisions: Diagnostic assessments and clinical judgement.
- Operational Decisions: Daily management of patient care and service delivery.
Job Competencies (Knowledge, Skills, Experience, and Attributes)
Academic Qualifications
- Bachelor of Medicine and Bachelor of Surgery (MBChB or equivalent) from a recognized institution.
- Master’s Degree in Paediatrics or Internal Medicine.
- Fellowship or sub-specialty training in Paediatric Cardiology from a recognized institution.
- Professional Certification and Membership
- Registered and licensed by the Kenya Medical Practitioners and Dentists Council (KMPDC).
- Specialist recognition in Cardiology by KMPDC.
- Valid practicing license in Cardiology.
- Professional Indemnity Cover.
Experience
- Minimum of 7 years medical experience, with at least 3 years of specialized experience in paediatric cardiology.
Functional Skills and Behavioral Competencies
- Advanced diagnostic and clinical decision-making abilities in paediatric cardiology.
- Skilled in paediatric echocardiography and cardiac evaluation.
- Excellent patient management and communication skills, especially with children and families.
- Ability to teach, mentor, and supervise junior staff effectively.
- Compassionate and empathetic approach to care.
- Integrity, confidentiality, and professionalism in all aspects of work.
- Team-oriented, with strong collaboration and interpersonal skills.
- Commitment to lifelong learning, clinical excellence, and Christian service.
- Proficiency in using medical record systems and standard software tools.
Pediatric Critical Care Intensivist
Job Purpose
- To deliver specialized paediatric critical care services with a focus on both cardiac and noncardiac conditions, ensuring that patients receive high-quality, compassionate care in alignment with the Christian mission of the hospital.
Key Responsibilities
- Lead the management of critically ill paediatric patients, especially those with congenital or acquired cardiac conditions, pre- and post-cardiothoracic surgery.
- Apply comprehensive knowledge of ICU pathology to prescribe appropriate diagnostics and treatments.
- Understand congenital heart disease and the physiological changes resulting from various interventions.
- Manage and interpret interventions related to paediatric cardiac surgeries such as ASD/VSD closure, PDA ligation, AV canal repairs, Tetralogy of Fallot, DORV, and single ventricle lesions.
- Identify and manage acute rhythm disturbances and offer timely interventions.
- Manage haemodynamic instability using inotropes, vasopressors, and other advanced techniques.
- Diagnose and treat extra-cardiac conditions like seizures, sepsis, respiratory failure, renal injury, etc., common in ICU patients.
- Interpret laboratory and imaging results to support clinical decisions.
- Perform ICU procedures including intubation, umbilical line placement, chest tube insertion, thoracocentesis, and paracentesis.
- Lead and supervise cardiopulmonary resuscitation efforts.
- Collaborate closely with CT surgery, general cardiology, and interventional cardiology teams during patient rounds and consultations.
- Provide guidance and care for patients requiring long-term or palliative cardiac support.
- Mentor junior clinicians and healthcare professionals within the critical care unit.
- Participate in BLS/ACLS instruction and certification training where applicable.
- Maintain strict confidentiality of patient and institutional information.
- Engage in and promote ICU and cardiothoracic research initiatives; identify areas of interest and conduct relevant studies.
- Undertake any other duties as may be assigned in line with departmental needs.
Job Competencies
Academic Qualifications
- Bachelor’s degree in Medicine and Surgery (MBChB or equivalent)
- Master’s or Fellowship in Paediatrics and/or Paediatric Cardiology from a recognized institution
Professional Qualifications
- Certification in Basic Life Support (BLS)
- Certification in Advanced Cardiac Life Support (ACLS)
Licensing Requirements
- Must be registered and in good standing with the Kenya Medical Practitioners and Dentists Council (KMPDC)
Work Experience
- Minimum of 2 years post-specialization experience in a high-acuity paediatric or cardiac ICU environment.
Cardiac Critical Care Intensivist (Adult)
Job Purpose
- The Cardiac Critical Care Intensivist (Adult) is responsible for delivering specialized critical care services to adult patients undergoing or recovering from cardiothoracic procedures. This role ensures high-quality, patient-centered care aligned with CTC’s policies and clinical standards.
- The Intensivist will co-manage pre-operative and post-operative cardiothoracic patients, promote multidisciplinary collaboration, and uphold best practices in critical care.
Key Responsibilities
- Conduct clinical assessments and consultations for patients presenting with critical cardiothoracic conditions.
- Recommend and oversee diagnostic tests, treatments, or surgeries based on clinical evaluations and patient needs.
- Provide expert care during acute perioperative stages and assist in pre-operative optimization for critically ill patients.
- Lead or guide cardiopulmonary resuscitation efforts when necessary.
- Maintain thorough patient records, including consultations, investigations, and treatment plans, directly or in collaboration with junior medical staff.
- Interpret cardiovascular and other diagnostic test results to guide treatment decisions.
- Support patients transitioning from critical care to intermediate or long-term care.
- Provide training, mentorship, and supervision to junior clinical staff; actively participate in or lead BLS/ACLS training sessions.
- Ensure strict confidentiality and safeguard hospital and patient information.
- Support and promote cardiothoracic research initiatives, including identifying topics, developing protocols, and conducting studies.
- Carry out any other duties as may be assigned by the Director of Cardiothoracic Surgical Services or designee.
- Foster effective team collaboration and maintain strong interpersonal relationships within the unit.
- Adhere to legal, ethical, and regulatory standards governing clinical practice.
Job Specifications
Academic Qualifications
- Master of Medicine (MMed) or equivalent from a recognized institution.
- Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent qualification.
Professional Qualifications
- Specialist recognition as an Intensivist by the Kenya Medical Practitioners and Dentists Council (KMPDC).
- Certification/Fellowship in Critical Care Medicine from a recognized institution.
- Licensing & Membership
- Registration with the KMPDC.
- Valid practicing license.
- Professional indemnity cover.
Experience
- Minimum of 7 years in medical practice, including at least 3 years of progressive experience in cardiology and/or cardiothoracic critical care (adult focus preferred).
Submit Your Application
Interested candidates who meet the above criteria should send their applications to recruit@tenwekhosp.org on or before 8 th August,2025 enclosing: *Resume, Cover Letter & *Statement of Faith*