Multiple New opportunities at CIC Insurance – July 2025

PURPOSE:

Reporting to the Project Manager, the role holder will provide essential support to projects through working closely with the Project Manager and in collaboration with other team members, to achieve project success. This role administratively assists Project Managers with the development and implementation of projects, including project plans, policies and solutions, and contributes to issue resolution and escalation, tracking project Risks, actions, issues and dependencies, basic investigations, analysis activities and planning and monitoring activities.

PRIMARY RESPONSIBILITIES:

• Facilitate the Onboarding of new project/ programme resources including access to project templates and required IT assets.
• Track all contracts and project payment plan to ensure effective vendor onboarding, delivery, commercial disbursements and exit management. This includes removing system accesses, end dating employee records, retrieval of issued assets etc.
• Identify and track all the different project meetings/ sessions and pro-actively communicate/co-ordinate for their preparation by creating, maintaining and adhering to governance calendar, and distribution lists, determine the nature and requirements for the meeting (size, connectivity, duration, attendance needed) and co-ordinate the most suitable time between all required.
• Accurately update project plans and relevant project documentation/reports following project meetings and decisions.
• Maintain an effective project documentation repository adhering to Project and security governances.
• Administer procurement orders and payments and Monitor project budgets, expenses, and financial records.
• Assist the project manager in implementing corrective actions to mitigate risks.
• Manage project management tools and system and by ensure accurate data entry and tracking in relevant systems

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education 

• Bachelor’s degree in Business Administration, Project Management or a related field.
• Professional Qualification    Project Management Certification, i.e. PMP, PMI-ACP or PRINCE II is an advantage

 Experience Required:

•  Description   Required years of experience
• Relevant Experience in Project Management    2 years

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PURPOSE:

• Reporting to the Reinsurance Manager, the role holder will support the business operations by working closely with the underwriting and claims departments. They will be responsible for placement of risks & recoveries from the reinsurers, reinsurance accounting and also handle reinsurance correspondences.

PRIMARY RESPONSIBILITIES:

SERVICE DELIVERY:

• Ensuring adherence to company reinsurance practices, policy and guideline as per set guidelines
• Responsible for ensuring the reinsurance programmes are arranged within required timelines and is in accordance with the agreed company standards
• Ensuring the monthly budget from new business is achieved by marketing and increasing inward reinsurance business from other companies
• Ensuring reinsurance treaty payments, renewal and making returns to the relevant authorities
• Provision of monthly analysis for the various reinsurance programs and services currently available in the marketplace and administer their use within company
• Timely treaty cessions on the underwriting and claims files when they are due
• Preparing a monthly premium and claims (paid/ outstanding) summaries from reinsurance
• Ensuring reinsurance claims recovery (making provisional loss notification, making cash calls for large claims, recovery of Kenya Re compulsory cessions claims on run off)
• Ensure Production of quarterly payment returns and annual statements as per deadlines
• Travel insurance management
• Custom Bonds underwriting & Management
• Bankers Blanket Bond underwriting & claims Management
• Reconcile funds received from reinsurers vs cash book;
• In liaison with the finance department, clean up the reinsurance recoveries receipts;
• Track payments received from reinsurers;
• Grow inward facultative business and collect premiums, through acquisition of new and retention of existing business;
• Place all risks that are in excess of capacity;
• Any other duty as may be given by the Reinsurance Manager

RECOVERIES ROLE:

• Ensure timely treaty and facultative claims recoveries and as per the set timelines and budgets
• Monitor the claims reinsurance register to ensure claims are correctly allocated into the relevant treaties;
• Ensure new claims payments are immediately documented to the reinsurers;
• Follow up with Treaty and Facultative reinsurers on claims recoverable;
• Following up on receipting of all recoveries to the appropriate accounts and maintain up to date records of the same.
• In liaison with the claims department, ensure claims payable to reinsurers (facultative) are registered and documented.
• FACULTATIVE ROLE:
• Managing facultative inward and outward business and preparing reconciliations for all businesses
• Calling for payments of facultative accounts and calling for reinsurance treaty recoveries.
• Seeking of facultative support for risks not covered under the scope of the treaty arrangements;
• Follow up with facultative reinsurers on claims recoverable;
• In liaison with the claims department, ensure claims payable to reinsurers (facultative) are registered and documented.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education 

• Bachelor’s degree in Business, or a related field.
• Professional Qualification    Diploma in Insurance, ACII/AIIK (Mandatory)

 Experience Required:

•  Description Required years of experience
• Relevant Experience    5 years