Receptionist/Librarian
Position: Receptionist/Librarian
Alliance Française of Dar es Salaam
Job Type: Full-time
Dar es Salaam
Alliance Française of Dar es Salaam is a Tanzanian non-profit association operating with the support of French Embassy. It is part of an international network of more than 1000 Alliances Françaises world-wide
Receptionist Job Responsibilities:
- Responds to queries relating to classes, cultural events, translation services, the multimedia library and other information pertaining to the Alliance française
- Answers calls and emails requesting for information and forwards them to the corresponding departments as required.
- Registration
- Present the courses
- Manage registrations with the software HANAF
- Receive payments and issues official receipts for enrollments, translation and other AFDAR services
- Issue membership cards
- Edit statistics
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Informs visitors by answering or referring inquiries.
- Advises students about courses and exams
- Registers students for classes through HANAF software
- Registers students for exams
- Informs the direction about courses or exams issues reported by the students
- Assisting colleagues with administrative tasks.
- Keeps a safe and clean reception and library area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Collect and catalog library resources including books, films, and publications.
- Help people locate reference and leisure reading materials
- Handle translation services
Librarian Job Responsibilities
- Serves visitors by greeting, welcoming appropriately.
- Guiding the visitors through the library
- Guiding the visitors to use Culturethèque
- Collect and catalog library resources including books, films, and publications.
- Advises the direction about needs for the library
- Supervises the library activities
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Receptionist Qualifications/Skills:
- French Language is essential for this role, at least a level B1.
- Telephone Skills
- Excellent written and verbal communication skills.
- Professionalism
- Customer Focus
- Organization
- Handle Pressure
Education & Experience:
- University/college degree is an asset
- Knowledge of library databases and French course management.
- Competency in Microsoft applications including Word, Excel, and Outlook.
MODE OF APPLICATION:
This is Full-time Job, Send your CV and Cover Letter to: director@afdar.com and deputy.director@afdar.com
Deadline: 25th July, 2025.
