Universal Banker, Moyale Branch at KCB Bank Kenya – July 2025

Universal Banker, Moyale Branch

Key Responsibilities:

  • Grow and maintain the existing Bank liability and asset portfolios through enhanced relationship management.
  • Gather market intelligence to Identify opportunities for Business growth and develop value chain synergies.
  • Achieve the set targets in terms of numbers and value for both liability and assets.
  • Ensure timely and accurate processing (appraisals and recommendations) of all credit applications and account opening documents within SLAs.
  • Drive NFI through all digital platforms and cross sell other bank products (tills,credit cards,mobi,IBank,Lipa Karo,Malipo portal,Sahal,Bancassurance)
  • Manage overall PAR for all Micro and SME credit facilities at the branch to ensure it is below 5% and early Vintage at 0.25%.
  • Grow and maintain Biashara Club Portfolio and revenue through membership recruitment, facilitate and coordinate Biashara club activities.
  • Overall management/ monitoring of the branch products to ensure Nil frauds and losses.
  • Constantly review service delivery standards to achieve and maintain excellent customer service.
  • Enterprise Wide Risk Management -Adherence to Standard Operating Procedures (SOPS),Anti-Money Laundering(AML),combating the Financing of Terrorism(CFT) and know your customer (KYC) procedures in order to mitigate against losses,frauds,forgeries,and regulatory penalties..

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The Person 

Bachelor’s Degree from a recognized university.

At least 4 years General Banking experience of which one must have:

  • 1-year Experience in Sales.
  • 1-year Experience in Customer Service/Relationship Management.
  • 1-year Experience Credit Analysis.
  • Demonstrated consistent high performance in role(s) held in the last three years.
  • Possess sound knowledge of bank products and ability to offer product solutions to business clients.
  • Excellent communication and presentation skills.
  • Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
  • Excellent sales and client relationship skills.
  • Demonstrate sound knowledge of banking business and operations

Submit Your Application

Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply
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