Job ID: 2500003S
Country: Tanzania, United Republic of
Location: Dar es Salaam
Organization: Britam Insurance Tanzania Limited
Contract Type: Full-time, Permanent
Shift: Day Job
Professional Level: Experienced
Openings: 1
Posting Date: 18-08-2025
Closing Date: 24-08-2025

Job Purpose

The Business Development Officer will drive revenue growth and customer acquisition for the Medical Unit, supporting the Medical Manager in executing the medical sales strategy. The role is critical in meeting annual premium targets and strengthening relationships with brokers, clients, and intermediaries.

Key Responsibilities

Ensure renewal processes achieve a 90% retention rate
Develop and implement account strategies with key brokers
Drive profitable business growth through new and retained business
Maintain strong collaboration with underwriting and claims departments for efficient service delivery
Monitor and follow up on outstanding premiums via IPF, bank credits, and cancelled business
Engage in data analysis to guide channel growth and strategy development
Prepare competitive quotations and ensure timely delivery to clients
Oversee tender processing and ensure documentation is complete
Manage intermediaries to achieve set business goals
Prepare accurate performance reports for strategy meetings
Align business drivers to meet service level agreements (SLAs)
Lead initiatives that improve client experience and engagement
Perform additional duties as assigned by management

Leadership Competencies (Emerging Leaders at Britam)

Strategic planning and resource optimization
Effective communication of departmental goals
Coaching, mentoring, and supervision of junior staff
Driving a proactive, high-performance culture
Managing change effectively within teams
Strengthening client service delivery and brand trust

Working Relationships

Internal: Staff under supervision; close liaison with operations, underwriting, and claims teams.
External: Clients, brokers, service providers, insurance sector players, and regulators (TIRA).

Qualifications, Skills & Experience

Bachelor’s degree in a business-related field (insurance specialization preferred)
Professional qualification in Insurance (e.g., CII Certificate or equivalent)
3–4 years’ sales experience (insurance sector preferred)
Strong knowledge of the insurance industry and concepts
Proven record of managing bank relationships for business growth