To apply for this job email your details to careers@dotgovsolutions.net
Business Analyst – E-Government Solutions
Join Our Team at dotGov Solutions as a Business Analyst – Digital Public Services
Job Overview:
dotGov Solutions is seeking a detail-oriented Business Analyst with a passion for process improvement and digital innovation in the public sector. You will play a key role in analyzing, documenting, and optimizing government workflows and business processes to support the development of digital public services.
Key Responsibilities:
- Collaborate with government institutions to gather and analyze current (as-is) processes.
- Conduct workshops, interviews, and gap analyses to identify improvement opportunities.
- Define and document functional and non-functional requirements for new digital services.
- Translate business needs into clear user stories, use cases, and workflows (BPMN).
- Work closely with development and QA teams throughout the Agile lifecycle.
- Support user acceptance testing (UAT) and training initiatives.
- Maintain traceability between requirements, solutions, and test cases.
- Ensure alignment with digital government strategies and international best practices.
Required Qualifications and Skills:
- 3–5+ years of experience as a Business Analyst, ideally in public sector or e-government projects.
- Strong documentation and analytical skills, including use of tools like BPMN, UML, or Enterprise Architect.
- Experience with requirements elicitation, use case modeling, and stakeholder engagement.
- Excellent communication skills with the ability to work across diverse teams.
- Familiarity with Agile delivery (Scrum, Kanban) and backlog management tools (e.g., Azure DevOps).
- Understanding of digital identity, payment gateways, and interoperability is a plus.
- Professional certifications such as CBAP, PMI-PBA, or IIBA certifications are highly desirable.
Why dotGov Solutions?
- Shape the future of governance through meaningful digital transformation.
- Gain experience working with government agencies in high-impact initiatives.
- Be part of a forward-thinking, collaborative, and mission-driven team.
- Receive a competitive compensation package and opportunities for career advancement.
Interested applicants are encouraged to send their CV to careers@dotgovsolutions.net.