Job ID: 2500003Q
Country: Tanzania, United Republic of
Location: Dar es Salaam
Organization: Britam Insurance Tanzania Limited
Contract Type: Full-time, Permanent
Shift: Day Job
Openings: 1
Posting Date: 18-08-2025
Closing Date: 24-08-2025

Job Purpose

The Business Development Officer will support the Direct and Alternative Channel Manager in driving consistent sales growth within the channel. The role reports directly to the Sales Manager of Direct and Alternative Channels.

Key Responsibilities

Ensure the renewal process achieves at least a 90% renewal rate
Supervise and oversee licensing applications for all sales executives, financial and independent financial advisors
Coordinate training and induction of new agents in liaison with the manager
Oversee bid preparation and timely delivery for agents
Prepare and deliver presentations, and support sales executives in client presentations
Strengthen collaboration with underwriting and claims departments to improve service delivery
Engage in data analysis to provide actionable insights for channel growth
Track agent performance, liaise with unit managers, and recommend actions to boost production
Develop and implement new business growth strategies for agents and sales executives
Follow up on outstanding premiums, IPF, bank credits, and cancelled business
Prepare accurate reports for business strategy meetings in consultation with the manager
Generate competitive quotes for new and renewal business
Ensure timely issuance of policies and endorsements to clients
Support recruitment of reliable and strategic agents, SFEs, and partners
Follow up on requisitions in ERP and Image Now for expense approvals
Ensure agents and SFEs receive timely and accurate commission payments
Build and maintain positive relationships with clients, agents, and partners
Perform additional duties as assigned by management
Deliver on departmental KPIs and personal scorecard objectives

Working Relationships

Internal:

Sales teams and staff reporting to this position
Other departments as required

External:

Britam customers
Agents and sales force executives
Insurance sector players
TIRA and regulatory authorities
Service providers

Knowledge, Experience & Qualifications

Bachelor’s degree in a business-related field (Insurance specialization preferred)
Professional qualification in Insurance (e.g., CII certificate)
2–4 years’ sales experience (insurance sector preferred)
Strong knowledge of insurance industry practices
Proven ability to manage bank and channel partner relationships