Employee Experience Specialist at NCBA Group – July 2025

Job Purpose Statement

• At LOOP DFS, we’re not just reimagining financial services; we’re reinventing how our team experiences work every day. Our ground-breaking digital finance platform empowers individuals and businesses across Africa to manage their finances effortlessly, unlocking endless possibilities. As we lead the charge in reshaping the industry, we recognize the paramount importance of a vibrant, inclusive, and fulfilling workplace culture. That’s why we’re on the lookout for a passionate Employee Experience Specialist to join our People and Culture Team at the Promenade office, reporting directly to our Chief People Officer.
• As an Employee Experience Specialist at LOOP DFS, you’ll be the architect of a workplace where every team member feels valued, engaged, and inspired to bring their best selves to work. You’ll spearhead initiatives aimed at elevating employee satisfaction, fostering a sense of belonging, and driving retention. If you’re driven by the belief that a positive employee experience is the cornerstone of organizational success, we want you on our team.
• Overall, success in the role of Employee Experience Specialist at LOOP DFS is reflected in creating a workplace culture where employees feel valued, engaged, and supported, leading to improved morale, productivity, and retention.

Job Specifications

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field.
• 2+ years of experience in human resources, employee engagement, or related role.
• Exceptional communication and interpersonal skills, with the ability to connect with individuals at all levels.
• Proven track record of driving impactful initiatives and delivering measurable results.
• Creative problem solver with a passion for crafting memorable employee experiences.
• Familiarity with HRIS platforms and survey tools preferred.
• Experience in a fast-paced, startup, or fintech environment is a plus.