Housekeeping & Laundry Supervisor at Four Seasons Serengeti – August 2025

Company: Four Seasons Hotels and Resorts
Location: Central Serengeti, Tanzania
Job Type: Full-Time

About Four Seasons

At Four Seasons, our people create exceptional guest experiences through luxury with genuine heart. We prioritize world-class employee experiences and a culture that empowers individuals to excel. Our Serengeti Lodge blends luxury with nature, offering 77 rooms, 12 suites, 5 villas, a spa, dining venues, a Discovery Centre, and unique wildlife experiences in the heart of the Serengeti.

About the Role

The Housekeeping & Laundry Supervisor plays a critical role in maintaining high standards of cleanliness, employee morale, and operational efficiency. You will directly impact the housekeeping department’s performance and help achieve departmental goals while supporting budget and inter-departmental coordination.

Key Responsibilities

  • Manage daily operations of the Housekeeping Department.

  • Supervise Room Attendants, House Attendants, and Public Area Attendants to ensure tasks meet expected standards.

  • Train employees on proper use of cleaning equipment and chemicals, ensuring preventive maintenance of machines.

  • Implement general cleaning programs for public areas and outlets under the housekeeping department.

  • Assist the Director and Assistant Housekeeping Managers with administrative operations and special projects.

  • Maintain high employee morale and ensure effective inter-departmental coordination.

Qualifications & Requirements

  • At least 6 months of housekeeping experience; prior supervisory experience in hospitality preferred.

  • Fluent in English with basic computer skills.

  • Ability to lead a team, maintain high standards, and adapt to a luxury hospitality environment.

  • Flexibility to work a 9-hour shift with an unpaid 1-hour break; schedules may vary.

Benefits

  • Competitive salary and comprehensive benefits package.

  • Training and professional development opportunities.

  • Complimentary accommodation at other Four Seasons Hotels and Resorts.

  • Complimentary dry cleaning for employee uniforms.

  • Complimentary employee meals.

Application Process

To apply, please follow the link provided by Four Seasons: CLICK HERE TO APPLY

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