Organization: Airtel Tanzania PLC – Airtel Africa Group
Location: Tanzania
Job Type: Full-Time

Why Join Airtel Africa?

At Airtel Africa, we work with passion, energy, and a can-do attitude. We are innovators with an entrepreneurial spirit, committed to diversity, adaptability, and delivering solutions that enrich the lives of the communities we serve. If you want to be part of a winning, dynamic team with opportunities to grow across Africa, Airtel is the place for you.

Key Responsibilities

Channel Management

Manage direct sales channels for 5G & Fixed Wireless Access (FWA) devices.
Ensure recharge availability within assigned regions.
Develop and implement strategies to drive device sales.

Sales & Distribution

Drive HBB (Home Broadband) distribution and achieve sales targets.
Ensure installation service-level agreements (SLAs) are met.
Collaborate with cross-functional teams to optimize regional sales performance.

Customer Management

Resolve customer complaints in coordination with stakeholders.
Conduct prospecting to identify and convert new clients.
Provide tailored product/service recommendations based on customer needs.

Trade Execution & Compliance

Ensure compliance with sales processes and recovery of devices from noncompliant customers.
Monitor device acquisitions and activation compliance.

Team Leadership & Development

Train, motivate, and manage sales supervisors and direct sales teams.
Lead by example to inspire frontline staff.
Address employee feedback and maintain workplace engagement.

Qualifications & Experience

Education:

Bachelor’s degree in Business Administration or equivalent.

Experience:

Minimum 5 years’ sales experience in Corporate & SME markets.
At least 2 years’ telecom/device/corporate sales experience at middle management level.
Proven track record in meeting stretch sales targets.

Competencies: