Product Manager, SAHL Banking
KEY RESPONSIBILITIES:
- Drive the end-to-end execution of the product lifecycle for all Sahl products—including research, planning, positioning, requirements definition, and go-to-market strategy.
- In liaison with Consumer Research department team Conduct in-depth market research, consumer insight analysis, and competitive benchmarking to inform product design and market positioning.
- Monitor the performance of existing products through periodic reviews, analytics, and customer feedback. Recommend strategic adjustments to ensure product relevance and profitability.
- Analyse consumer needs and emerging trends to generate new product ideas. Evaluate build-versus-buy options and ROI for potential partnerships or enhancements.
- Collaborate with Sales, Marketing, and commercialization teams to develop integrated product launch and growth plans.
- Conduct regular product performance surveys and generate analytical reports with actionable insights and strategic recommendations.
- Ensure all Sahl products are aligned with KCB Kenya’s overall strategic direction and contribute to the achievement of business targets.
- Proactively identify potential product risks, performance gaps, or operational challenges, and lead mitigation planning.
- Recommend adjustments to current product lines and packaging by evaluating specifications, market demand, and customer feedback.
- Develop and execute strategies to drive product uptake, customer acquisition, and portfolio growth across all applicable channels.
Key Skills /Competencies
- Excellent presentation and communication skills.
- Strategic/business acumen skills.
- Strong business planning, tracking and financial management skills.
- Strong analytical skills.
- Ability to work to tight deadlines without compromising accuracy.
- Good understanding of Islamic product contracts, risk dynamics and pricing structures.
- Strong team player with good interpersonal skills.
- Problem solving skills
MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Education Bachelor’s Degree ANY DEGREE RQ
- Professional Qualifications Islamic Finance certification, Product Development certification/Project management Certification AA
- Master’s Degree Any AA
Total Minimum No of Years’ Experience Required
- 5 years
Detail Minimum No of Years Need Type[5]
- People Management 2 ES
- Relationship management 3 ES
- Product Development/Management 4 ES
- Credit Management 1 ES
- Banking Operations 1 ES
- Stakeholder Management 2 ES
- Business case/Proposal development 2 ES
- Experience in Islamic Banking 2 DE
- Data/Financial Analysis 1 ES