Website Manager/Marketing Specialist
GOSMART is seeking an enthusiastic, detail-oriented, and tech-savvy individual to join our team! If you thrive in a dynamic environment and are passionate about e-commerce and digital marketing, this is your opportunity to make an impact.
Key Responsibilities:
- Platform Management: Oversee the daily operations of the GoSmart online platform to ensure smooth functionality.
- Product Management: Upload and maintain product listings, including high-quality images and accurate descriptions.
- Customer Service: Respond to customer inquiries via phone, email, and social media platforms, providing exceptional support.
- Order Processing: Handle the full order cycle—from placement to delivery confirmation.
- Social Media Marketing: Plan, create, and execute campaigns on platforms like Instagram and Facebook to boost brand awareness and drive sales.
- Customer Engagement: Interact with potential customers through social channels (and customer facing) and convert interest into sales.
- Additional Duties: Support senior staff with other tasks and projects as needed.
Ideal Candidate:
- A customer-first mindset and a positive, can-do attitude
- Proficiency in Microsoft Excel and Microsoft Word
- Photography and basic photo editing skills (e.g., cropping, color correction, Canva/Lightroom basics)
- Strong organizational skills and attention to detail
- Tech-savvy
- Excellent communication and customer service skills
- Self-motivated and able to work independently
- Experience with social media marketing tools and strategies
Submit Your Application
Interested and qualified candidates should forward their CV to: admin@gosmart.co.ke using the position as subject of email
